Construct

Construct details. (MORE INFO)

Construct: Perceived Benefits


  • Description
  • Indicators

Note 1: Following are presented the definitions found for the construct in the used references, together with the theory/model.
Note 2: The same construct can be present in more than one theory/model.
Note 3: If the construct was not proposed in the original theory/model, it is identified as "Additional to theory/model".


Definition: Refer to the anticipated advantages that an innovation, in this case e-Government services, can provide to the organization.

Theory/model: Additional to IDT
Reference: (Tung & Rieck, 2005)


Note 1: This list contains all the indicators (measuring variables) as defined by the authors when proposing/using/applying a theory/model in a context. It also includes the scales used to measure the variables.
Note 2: Some of the indicators are context-dependent.
Note 3: The same construct can be present in more than one theory/model.


IndicatorScaleContextTheory/ModelReference(s)
Please rate the importance of achieving each of the following benefits of using e-Government services in terms of your organization’s decision whether or not to adopt e-Government services: (a) Paper reduction; (b) Equivalent success with other organizations in the industry; (c) Reduced communication cost; (d) Improved accuracy; (e) Enhanced ability to compete; (f) Availability of forms online; (g) Filing applications online; (h) Tendering/bidding projects/jobs online; (i) Submit CPF contribution details; (j) Check validity status of various passes/permits online; (k) Availability of answers to queries online; (l) Faster approval of applications online; (m) Reduced errors in filling application forms.Scale 1 to 7, Not at all Important to Extremely Importante-GovernmentIDT(Tung & Rieck, 2005)